Extra Help at 5 levels
All our software includes Help & Support, in 12 ways.
For details of these 12 ways, see Help & Screenshots or Help-in-12-Ways
For New Users we offer Gold-Start Enhanced Support, see Gold-Start Support
However, because timetabling has become more complicated* in recent years you may wish to consider the Extra Training & Support outlined below.
[* recent complications include : options ‘Pathways’, the E-Bacc in England, CfE in Scotland, the IB, ‘consistently-setted’ blocks, ‘vertical’ registration groups, options in Year 9 as well as years 10 & 11, consortium days and other fixed points, PPA time, ‘primary’ organisation in Year 7, ‘vertical’ teaching groups, etc, etc.]
This additional Support is offered at 5 levels:
| 1. | Introductory courses on timetabling Principles, with a brief introduction to TimeTabler. Courses can be On-line or face-to-face. For more details see: www.mistservices.co.uk |
| 2. | Introduction to TimeTabler, with details of data entry and the 4 main steps. Similarly for Options. Courses can be On-line or face-to-face. For more details see: www.mistservices.co.uk |
| 3. | ‘Workshops‘, where you work on your timetable, with TimeTabler experts at hand to help you if necessary. For more details see: www.mistservices.co.uk |
| 4. | ‘Bespoke’ dedicated in-school help with your timetable. For more details see the list of Associates at: INSET courses |
| 5. | An expert TimeTabler Associate to do the timetable for you. For more details see the list of Associates at: INSET courses |
These extra options are not included in the initial price of TimeTabler, but to make this extra Support more affordable, we have negotiated some discounts, for Users of TimeTabler or Options or StaffCover with a current valid licence. These discounts are obtained by purchasing Vouchers.
These discounts vary from 9% – 33% off the normal price of Courses or In-school Support.
| The INSET / CPD can be: | |
|---|---|
| Courses | For example, on timetabling principles. For example, on how to use TimeTabler or Options. |
| Workshops | For example, working on your timetable, with experts available if needed. |
| and they can be: | |
| Off-site | For example, in a hotel (with the advantage that you meet and share with other Timetablers) |
| On-site in school | For example, with the advantage of the focus on your particular timetabling problems |
| On-line | For example, so that you can learn wherever and whenever you wish. |
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